I bought a pair of these boots about 5 years ago .
I really liked them but I wore them out . I would like to order another pair but you don't have have my size, and haven't had for a long time .
Im wondering if they are being discontinued or if they are still going to be available for purchase .
Thanks
Description
CLIFF BOTA CASUAL C/AGUJETA 5725 PIEL BOVINO NOBUCK MIEL
Cliff Casual Boot
Nobuck Honey Color
Handmade in Mexico
Shipping Information
🚚 Shipping Information
Where We Ship
We proudly ship to all 50 U.S. states. We do not offer international shipping or shipping to freight forwarding agencies.
Order Processing
Orders are shipped via USPS or UPS (some exceptions may ship via FedEx) within the continental U.S.
Orders are processed within 1-2 business days.
Orders placed between Friday to Sunday will not be processed until Monday morning.
We pack and ship once credit card authorization and verification are complete.
Standard orders typically arrive within 3–7 business days.
Sometimes orders can be flagged as arisk orderby our system. If your order is flagged or an address issue is detected, we will contact you by email to confirm your order details. For your security,no orders will be processed until this verification is completed via email. If we don’t receive confirmation, the order will be automatically canceled and refunded.
We do not process orders on these holidays: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, and New Year's Day.
Tracking details are emailed once your order ships.
If there’s a delay affecting your delivery window, we’ll notify you by email within 48 hours.
Note: Estimated delivery times include processing (typically 1-2 business days) plus carrier transit time. These are estimates and may vary.
Delivery Options
Method
Estimated Delivery
Notes
Standard Shipping
3–7 business days
FREE on orders $99+ (before tax/discounts)
Expedited Shipping
2–3 business days
Calculated at checkout
Express Shipping
1–2 business days
Calculated at checkout
Shipping Restrictions
Some oversized or special-packaging items (e.g., cowboy hats) are excluded from free shipping due to extra costs. A fee of $25 applies to these items.
Free Economy Shipping on orders $99+ applies to eligible orders; extra charges apply for Alaska and Hawaii.
Certain locations may require additional transit time.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
Refund Policy
At Ak’kin Sports, our biggest goal is to serve our loyal customers. If you are not completely satisfied with your order, we will do everything we can try and make it better.
We know that ordering online can be tricky since you are unable to touch the items or try anything on, and as a result of that we will try to make the return process as simple and efficiently as possible.
Exchange / Return orders must be completed within 30 days of purchase. Returned items must be received within 21 days of your exchange request, and always within the original 30-day purchase window. If the item is not received in this time, the exchange / refund will be automatically canceled. Original shipping charges incurred on your order are not refundable.
For Exchanges:
Available for the same itemin a different size (subject to availability).
Processed once your return is received and inspected.
If unavailable, a refund will be issued..
Eligibility:
Returns or exchanges within 30 days of the ship date.
If a return is received outside of the 30-day window, it cannot be accepted and will be shipped back at the customer’s expense.
Items must be unworn, unwashed, and returned in their original packaging, undamaged, with all tags and accessories included.
Damaged/used items:
Any item returned without its original packaging or found damaged may be subject to damage fees.
Items showing signs of use cannot be accepted. If a used item is returned, it will be shipped back at the customer’s expense.
All items marked as Sale / Closeout do not qualify for returns or exchanges — no exceptions.
Personalized items are not eligible for exchanges or refunds.
Free Exchanges/ Returns are only eligible on orders over $50. Orders under $50 may still be exchanged, but customers are responsible for the return shipping costs. Ak’kin Footwear will cover the shipping cost to send the exchange back to the customer
How to Start:
Email shop@akkinfootwear.com or call (470) 206-0263 with your order number and return or exchange request.
Policy Details:
Returns and exchanges are free on the first request per order (for orders over $50)
Any additional returns or exchanges for the same order must be covered by the customer using their preferred shipping method.
If you received the wrong item (size or design), we’ll provide a prepaid return label and send you the correct item at no additional cost.
Please note that our refund policy applies exclusively to online purchases made through akkinfootwear.com.
All purchases made at any Ak’kin Footwear physical store location are final sale and do not qualify for refunds.
For in-store purchases, we gladly offer:
Exchanges, or
Store credit
within 15 days from the original purchase date, subject to product availability and compliance with our policy.
No refunds will be issued for in-store purchases under any circumstances.
Final Sale & Closeout Items
Items marked as Final Sale or Closeout are not eligible for refunds, exchanges, or store credit under any circumstances.
No exceptions will be made.
Extended Holiday Returns
To make your holiday shopping easier, all purchases made during November and Christmas season (from November 1st to December 25) come with an extended return window until December 31st.
Please note that items marked as Sale / Closeout are not eligible for returns or exchanges.
💳 Refunds
Issued to your original payment method within 5–7 business days after we receive and inspect your item.
Original shipping costs are non-refundable unless the return is due to an error.
Bank or payment provider processing times may vary. Typically allow for 3-7 business days until refunds are reflected back in your account.
⚠️ Defective Merchandise
All orders are inspected by our team for quality control before they leave our warehouse. Your packing list will be initialed to confirm the inspection.
If you receive an item that doesn’t meet our quality standards, let us know right away.
